Privacy policies

Your Privacy Matters

Axis World Academy (AWA) respects your privacy and is committed to handling your information responsibly.

This Privacy Policy explains:

What information we collect.
Why we collect it.
How we use it.
How we protect it.
The choices available to you.

We have written this policy in plain English, so it is easy to understand.

Whom This Policy Applies To

This Privacy Policy applies to:

Website visitors.
Waitlist subscribers.
Members.
Learners.
Organisational representatives.
Contributors and experts.
Anyone who interacts with AWA through our website, programs, events, or services.

AWA supports organisations, professionals, and expert contributors through a governed capability development model.

Information We Collect

Information You Provide

We may collect information such as:

Name.
Email address.
Phone number.
Organisation name.
Job title.
Areas of interest.
Program registrations.
Membership details.
Contributor applications.
Messages and enquiries.

Member Account Information

If you create a member account, we may collect:

Login information.
Account preferences.
Program enrolments.
Membership status.
Portal activity needed to deliver services.

Learning Information

If you participate in a program, we may collect:

Assessment submissions.
Learning progress.
Attendance records.
Feedback responses.
Certificates and completion records.

Website Information

When you visit our website, we may collect basic information such as:

Pages viewed.
Device type.
Browser type.
General location information.
Website usage patterns.

This information helps us improve our services and website experience.

Why We Collect Information

We collect information to:

Provide access to member services.
Deliver programs and learning experiences.
Manage registrations and enrolments.
Provide certificates and completion records.
Respond to enquiries.
Improve programs and services.
Support organisational reporting.
Maintain website security and performance.

We only collect information that is reasonably necessary to deliver and improve our services.

How We Use Your Information

We may use your information to:

Create and manage your account.
Provide access to member-only content.
Deliver programs and assessments.
Track learning progress.
Communicate important updates.
Improve the quality of our services.
Develop new programs and resources.
Support reporting and evaluation activities.

We do not sell personal information.

Membership and Portal Access

Members may have access to:

Learning programs.
Resource libraries.
Community features.
Assessments.
Certificates.
Organisational dashboards.
Contributor services.

Information stored within member accounts is used to provide these services and maintain the quality, security, and operation of the platform. This aligns with AWA's planned learner, educator, organisation leader, contributor, and administrator pathways.

Organisational Programs

Where an organisation sponsors or purchases training for employees or participants, AWA may provide reporting to authorised organisation representatives.

Reports may include:

Participation rates.
Completion status.
Assessment outcomes.
Learning insights.
Program feedback.

Where practical, reporting will focus on program outcomes while respecting participant privacy.

Marketing Communications

We may occasionally send information about:

Programs.
Learning opportunities.
Events and webinars.
Resources and updates.
Membership opportunities.

You can unsubscribe from marketing communications at any time.

Service-related communications, such as enrolment confirmations, account notices, program updates, or certificate notifications, may still be sent where required to deliver AWA services.

Whom We Share Information With

We may work with trusted service providers that help us operate:

The website.
Membership systems.
Learning platforms.
Communication tools.
Payment systems.
Analytics services.

These providers may access information only where necessary to support AWA services.

We do not sell, rent, or trade personal information.

Cookies and Website Analytics

AWA may use cookies and similar technologies to:

Improve website performance.
Remember user preferences.
Understand website usage.
Improve user experience.

You can manage cookie preferences through your browser settings.

How We Protect Information

AWA takes reasonable steps to protect information from:

Unauthorised access.
Loss.
Misuse.
Alteration.
Disclosure.

This includes secure digital systems, controlled access, and appropriate operational practices.

However, no online service can guarantee absolute security.

How Long We Keep Information

We retain information only for as long as reasonably necessary to:

Provide services.
Maintain accounts.
Support certificates and learning records.
Manage organisational reporting.
Meet business, legal, financial, or regulatory requirements.

When information is no longer needed, it may be securely deleted or anonymised.

Your Choices

You may request to:

Access your personal information.
Update your information.
Correct inaccurate information.
Close your account, where appropriate.
Unsubscribe from marketing communications.

Some learning records, certificates, or business records may need to be retained for administrative purposes.

External Services

Our website and services may link to external websites, payment providers, learning technologies, or third-party platforms.

Those services operate under their own privacy policies and terms.

Changes to This Policy

AWA may update this Privacy Policy from time to time.

The latest version will always be available on our website.

Continued use of AWA services after updates are published indicates acceptance of the revised policy.

Contact Us

Axis World Academy (AWA)
Website: Axis World Academy

Last Updated: 25 July 2026